Shipping Information

Clear delivery timelines, transparent charges, and reliable tracking.

Order Processing

All orders are processed within 24 hours after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods

We offer islandwide delivery across Sri Lanka

Available Methods

  • Prompt Xpress Courier – Standard Delivery
  • Sri Lanka Speed Post – Standard Delivery

Estimated Delivery Time

Delivery Estimates

  • Prompt Xpress Courier: 1–2 working days (Islandwide)
  • Sri Lanka Speed Post: 1–3 working days (Islandwide)

Note

  • Delivery times may vary slightly depending on location and unforeseen courier delays.

Shipping Charges

Charges

  • Prompt Xpress Courier: Rs. 350 Islandwide
  • Sri Lanka Speed Post: Free Delivery

Cash on Delivery (COD)

COD Availability

  • Cash on Delivery is available for all eligible orders.
  • No additional delivery charges apply beyond the selected shipping method.

Order Tracking

Tracking

  • Once your order is shipped, tracking details will be sent via SMS and WhatsApp.

Failed Deliveries & Re-Delivery Charges

Please ensure your delivery details and contact number are correct

Customer-Related Issues

  • If delivery fails due to customer related issues such as incorrect address, unreachable phone number, or not available at delivery time, etc., a re-delivery charge will apply.

Our Responsibility

  • If the delivery issues occur due to our fault - including wrong product sent, damaged item, product defects, or courier mistakes from our side - re-delivery and replacement will be arranged free of charge.